Improving access to government through better use of the web

Source: World Wide Web Consortium
"Recognizing that governments throughout the World need assistance and guidance in achieving the promises of electronic government through technology and the Web, this document seeks to define and call forth, but not yet solve, the variety of issues and challenges faced by governments. The use cases, documentation, and explanation are focused on the available or needed technical standards but additionally provide context to note and describe the additional challenges and issues which exist before success can be realized. eGovernment refers to the use of the Web or other information technologies by governing bodies (local, state, federal, multi-national) to interact with their citizenry, between departments and divisions, and between governments themselves."