The impact of the mobile phone on work/life balance - final report

This three-year project examined the social impact of mobile technologies at home and work. It collected nationally representative data between March and September 2007 from a sample of 2185 individuals, comprising 1905 individuals from 1435 on-line households and 280 individuals in 280 off-line households.

The report found that only 12% of the 13,978 calls made on mobile phones were work-related. Conversely, the mobile phone is used overwhelmingly for contacting family (49%) and friends (26%). The remainder of calls are to service providers or to pick up messages from voicemail (less than 15%).